Safe Gaming

Responsible Gaming
7h7's Commitment to You

Gaming is entertainment — not a burden on your life. 7h7 believes every player should know their limits and play for the enjoyment of it. We are always committed to ensuring a safe gaming experience for you.

18+ Age limit
24/7 Support
100% Safe environment
Age verification system Set a spending limit Option to take a voluntary break Addiction Prevention Support

What is responsible gaming?

Responsible Gaming Means enjoying gaming in a way where you maintain full control over your time, money, and emotions. 7h7At -, we always say — gaming should be a source of enjoyment, not stress or financial harm.

Being responsible in online gaming means setting your own budget, sticking to a schedule, and never chasing losses by placing bigger bets. In our view, a smart player is someone who knows when to play and when to stop.

7h7 Whenever you feel that gaming is affecting your daily life, our tools and support team are here for you. We are more than just a gaming platform — we are your partner in staying safe.

Keep in mind: Gaming is for entertainment. It is not a guaranteed source of income and should never be used as a solution to financial problems.

Our Core Principles for Responsible Gaming

7h7-'s responsible gaming policy is built on three core pillars — protection, transparency, and support. We believe that every player, given the right information and tools, is fully capable of making the right decisions for themselves.

  • Transparency: We always make complete information available about game rules, payout rates, and risks.
  • Control: Your account includes deposit limits, session limits, and the option to take a temporary break.
  • Age verification: Participation in gaming by anyone under 18 is strictly prohibited and actively enforced.
  • Support: Expert help is available if you are struggling, and it is completely confidential.
  • Awareness: We regularly raise awareness among players about responsible gaming.
  • Self-exclusion: You have the option to suspend your account temporarily or close it permanently for a specified period at any time.

Signs of problematic gaming

Problem gaming doesn't happen overnight — the signs appear gradually. The checklist below will help you assess your own situation. If you recognise even one of these signs in yourself, reach out to us.

Signs Description Level
Playing beyond your budget Spending beyond your set budget and being unable to stop Moderate
Chasing Losses Chasing losses by placing larger bets after a losing streak High
Lying Hiding the time and money spent on gaming from family or friends High
Neglecting Daily Responsibilities Gaming while neglecting work, studies, or family responsibilities High
Restlessness When Not Gaming Feeling mentally uncomfortable or anxious when unable to play Moderate
Uncontrolled Time Spent Spending far more time gaming than you planned Basic
Gaming on Borrowed Money Taking on debt or borrowing money from others to fund gaming High

Caution: If you notice two or more of the above signs, take a break from gaming immediately and contact our support team.

Setting limits — how to do it

7h7At -, you are in full control of your own gaming limits. It's the most effective way to play responsibly. Follow the steps below:

  • 1

    Daily / Weekly Deposit Limits

    From your account settings, set a maximum daily or weekly deposit limit in BDT. This limit takes effect immediately.

  • 2

    Loss Limit

    Set a loss limit for a given period — once reached, play stops automatically. This protects you from significant financial harm.

  • 3

    Session time limit

    Set a maximum duration for each gaming session. Once the time is up, the platform will automatically log you out.

  • 4

    Maximum bet limit

    Set a maximum bet limit so that a single loss never leads to significant financial damage.

  • 5

    Cooling-Off Period

    Take a temporary break for 7, 14, or 30 days. During this time, you will not be able to access your account, but it will not be permanently closed.

  • 6

    Self-Exclusion

    Close your account for anywhere from 6 months to permanently. Once the decision is made, the account cannot be reopened before the selected period ends.

7h7 Responsible Gaming Features

We have built multiple tools and measures to keep you protected. Ensuring a safe, healthy gaming environment for every player is our goal.

Self-exclusion feature

You can suspend or permanently close your account for a specified period at any time. Once you decide, we act on it immediately — no questions asked.

Spending limit control

Set daily, weekly, and monthly deposit limits in BDT. Once a limit is lowered, increasing it requires a 7-day waiting period — this is intentional.

Session timer

Track your playtime in real time during each session. When the limit is reached, you are automatically logged out so you never lose track of time unintentionally.

Age verification system

Age verification is mandatory at registration. 7h7 has a strict policy: accounts cannot be opened by anyone under 18, under any circumstances.

Gaming History & Analytics

You can view your full gaming history, win/loss records, and time spent at any time. Stay informed, stay safe.

24/7 Support Service

Our specialist support team is always on hand for any responsible gaming questions or concerns. All conversations are kept completely confidential.

Safety tools

7h7 The platform provides multiple tools to help you play responsibly. All tools are completely free and can be accessed at any time from your account settings.

Self-exclusion

Take a break from gaming for 6 months, 1 year, or permanently. This cannot be reversed once it takes effect.

Reality check

At set intervals, the screen will show you a summary of your total time spent and amount wagered.

Loss limit

Gaming will automatically stop once you have lost a set amount.

Cooling-Off Period

Take a temporary break of 7 to 30 days without closing your account.

These tools can be found under the "Responsible Gaming" section in your account settings. Tightening any limit takes effect immediately, but loosening it is subject to a mandatory waiting period.

Minor Protection

7h7At -, no one under the age of 18 is permitted to participate under any circumstances. This isn't just our policy — it's our moral responsibility. We verify age at registration and may request additional verification whenever there is any doubt.

If you are a parent and want to prevent minors from accessing online gaming sites on your home computer or device, the steps below will help:

  • Install parental control software on your devices.
  • Enable safe search and content filters in your browser.
  • Always keep your gaming account login details private.
  • Supervise children when they use devices and guide them on safe internet use.
  • If you have any suspicion, contact our support team right away — we will investigate.

Important: If a minor has managed to open an account, please notify us immediately and we will close the account and cancel all associated transactions right away.

Support & contact

If you feel that gaming is having a negative impact on your life or someone you know, you don't have to face it alone. 7h7-'s support team is here for you 24 hours a day, 7 days a week.

The fastest way to reach us is via live chat. You can also get support by email — all conversations are kept completely confidential.

Live chat

For the fastest assistance, use live chat. Average response time is under 2 minutes.

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Email Support

Email us about any responsible gaming matter.

Keep the well-being of yourself and your loved ones in mind. Gaming should always be a source of fun — that's what matters. 7h7-'s one true wish. Make a commitment to responsible play today and take a step toward a healthier, happier life.

Quick Tips
  • Set a budget before you play
  • Set a timer while you play
  • If you're on a losing streak, stop — don't chase your losses.
  • Never play under the influence of alcohol
  • Take regular breaks
  • Never play with borrowed money
  • Report any issue to support immediately
Our Commitment

7h7 is committed to maintaining a responsible gaming environment.

18+ only
Transparent payouts
Secure transactions
Confidential Support

Responsible Gaming FAQ

Find answers to the most frequently asked questions here.

No, responsible gaming is for everyone. It reflects a healthy mindset that every player should adopt. Knowing your limits and sticking to them is what responsible gaming is all about.

Yes, any balance remaining in your account during a self-exclusion period can be withdrawn through the standard withdrawal process. Please contact our support team for further assistance.

Yes, reducing your limit takes effect immediately. However, increasing your limit requires a 7-day waiting period — this is intentional, to prevent impulsive overspending in the heat of the moment.

Contact our support team. We'll walk you through the right steps and, if needed, investigate the account in question. All information remains strictly confidential.

A cooling-off period is a temporary break of 7–30 days, after which your account is automatically reactivated. Self-exclusion is for a period of 6 months or more, with no option to return before the term expires.

Play Responsibly, Play Happy

Join 7h7 and enjoy a safe, transparent gaming experience. Set your own limits — we respect them.

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